Reference

Access Terms Regional Eligibility

This page sets out the legal basis on which we operate and who can open an account. Access depends on your local law and eligible regions—we show this notice so you know where we stand before you register.

Regional accessAccount eligibilityUser rightsData handlingContact paths
Batjile Access Terms Regional Eligibility
POLICY CONTACT

How to Reach Us About Legal Matters

If you have a question about eligibility, data handling, account closure or any other point in this legal notice, contact us directly. We answer policy queries through live chat during support hours and by email at any time—responses arrive within one business day for most requests.

Live Chat Open the chat icon in the bottom corner of any page and tell us what you need. We answer legal and account-policy questions the same way we handle payment queries—directly and in plain language so you know where you stand.
Email Support Send your question to the support email shown in your account dashboard. Include your registered mobile number so we can locate your account quickly, and we will reply with the information or next steps you need.
Account Dashboard Log in and tap the help icon to see contact options and the status of any open queries. Every message you send is logged so you can track replies and refer back to earlier answers if needed.
DATA & SECURITY

How We Handle Your Information

Your account data stays on secure servers and is never shared with third parties for marketing. We use it to verify deposits, process withdrawals, answer support requests, and comply with any legal reporting we are required to perform in the regions where we operate.

Data Collection

We collect your mobile number, wallet details and identity documents when you register or request a withdrawal. This information verifies your account, links deposits to the correct user, and prevents duplicate registrations—it is not used for any other purpose.

Cookies & Session Tracking

When you visit Batjile we place a session cookie so the site remembers your login and language preference. We also log device type and browser version to troubleshoot technical issues—this data is not linked to your identity and expires after…

Retention Period

Account records are kept for as long as your account remains open and for two years after closure to meet financial-record requirements. After that period we delete personal data unless local law requires us to keep it longer.

Your Rights

You can request a copy of the data we hold, ask us to correct an error, or close your account and have your information deleted.

Legal Notice FAQ

Access depends on your local law and eligible regions. We built the platform for Bangladesh visitors, but you must confirm that online casino and sports-betting services are permitted where you live before registering.

We collect your mobile number, wallet details and identity documents for account verification and withdrawal processing. This information is stored securely and used only to operate your account and meet legal obligations.

Records are kept while your account is open and for two years after closure. After that we delete personal data unless local law requires longer retention for financial or regulatory reporting.

Yes. Contact support with your registered mobile number and ask for a data export or account closure. We will verify your identity and process the request within five business days.

We do not sell or share your data for marketing. Information is shared only with payment providers to process transactions and with legal authorities if required by law in the regions where we operate.

Use live chat or email support with your registered mobile number. We answer policy queries the same way we handle payment questions—directly and in plain language so you understand your rights and our obligations.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.