Reference

Privacy Policy: How We Handle Your Account Information

We collect what we need to run your account, verify wallet deposits through bKash, Nagad and Rocket, and keep your login secure. This policy explains what we gather, how we use it, and who can request changes.

Account data for verificationPayment records tied to your walletDevice and access logsContact preferences you set
Batjile Privacy Policy: How We Handle Your Account Information
DATA HANDLING

How We Protect and Process Your Information

We built our privacy practices around the realities of mobile wallet payments and fast account access. Every bKash, Nagad and Rocket deposit passes through encrypted channels, login sessions expire after inactivity, and support staff see only the account details needed to answer your question.

Data We Collect

We gather your name, phone number, date of birth and wallet transaction IDs when you register and deposit. Game sessions log which slots or tables you open, bet amounts, and win outcomes.

Why We Need It

Identity verification stops duplicate accounts and underage access. Payment logs let us match your bKash, Nagad or Rocket transfer to your account balance. Game records prove bet outcomes and resolve disputes.

Cookie and Device Storage

We store a session token in your browser to keep you logged in between visits and remember your wallet preference. Device identifiers help us recognize your phone when you return.

Your Rights and Requests

Request a copy of your account data, correct outdated information, or ask us to delete your profile after account closure. Contact support through live chat or email with your username and registered phone number.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what personal information we hold, correct an error in your account details, or request deletion after account closure, contact our support team directly. We handle data requests through the same channels you use for wallet and game support.

Team online

Live Chat

Open the chat widget on any page and tell us what data request you need. Our team confirms your identity through your registered phone number before sharing account records or making changes to your profile.

Email Support

Send your data access or correction request to our support email with your account username and registered phone number. We reply within two business days with instructions or the information you requested, subject to identity verification.

Account Settings

Log in and open your account settings to update contact preferences, change your password, or download a summary of your recent wallet activity. For full data export or account deletion, contact support directly through chat or email.

Privacy Policy Questions from Bangladesh Players

We ask for your name, phone number, date of birth and a password. When you deposit through bKash, Nagad or Rocket, we log the transaction ID and amount to credit your account. Game activity records bet history and session data.

We share transaction details with payment processors to clear your bKash, Nagad or Rocket deposits and withdrawals. Game providers receive session integrity data. We do not sell your information to advertisers or unrelated companies. Legal authorities may request data under local law.

Log in and open account settings to view recent wallet activity and bet history. For a full data export, contact support through live chat or email with your username and registered phone number. We verify your identity before releasing records.

Yes. Contact support and request account closure. We delete your profile data after the retention period required by financial regulations. Transaction records tied to bKash, Nagad or Rocket payments are archived for compliance but disconnected from your active account.

All bKash, Nagad and Rocket transactions run through encrypted connections. We do not store your wallet PIN or OTP codes. Payment logs contain only transaction IDs, amounts and timestamps. Internal access to wallet data is restricted to support and finance staff.

We post changes on this page with a revision date at the top. Material updates that affect how we handle your data will be announced through email or an in-account notification. Continuing to use the platform after an update means you accept the revised policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.